FAQ

Default solution folder, feel free to edit or delete it.

What is your support email ID ?
You may email us at support@tetcos.com for tech support questions
Tue, 19 Apr, 2016 at 3:27 PM
What is your contact number ?
You can call us for sales on + 91 80 2663 0624 and for Tech Support on  +91 76760 54321
Fri, 15 Jul, 2016 at 11:09 AM
What are the minimum system requirements for NetSim & NetSim license server?
NetSim Client (installs locally): a. Hardware – Processor: i3 equivalent or above, 2GB RAM, Monitor resolution (1024*768 with 100% scaling)  b. Operating ...
Fri, 22 Jun, 2018 at 9:20 AM
Does NetSim support SDN?
SDN is featured with NetSim v11
Wed, 19 Sep, 2018 at 10:13 AM
What is your support policy for academic research customers ?
NetSim support includes Software upgrades are provided via secure FTP with login and password Product support is through our helpdesk (https://tetcos.fre...
Tue, 29 May, 2018 at 3:19 AM
Can the same config files be used across NetSim versions ?
Simulation config files in XML format is used to save the network (topology, devices, links, parameters, metrics etc) Configuration files created in a hi...
Fri, 19 May, 2017 at 11:15 AM
List of known issues in NetSim v10.2
User modified parameters will not reflect in newly dropped devices: After dropping nodes on the environment, modification of protocols/ global properties (...
Fri, 22 Jun, 2018 at 4:46 PM
List of known issues in NetSim v11 (Beta)
User modified parameters will not reflect in newly dropped devices: After dropping nodes on the environment, modification of protocols/ global properties (...
Mon, 24 Sep, 2018 at 4:31 PM