FAQ

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What is your support email ID ?
You may email us at support@tetcos.com for tech support questions
Tue, 19 Apr, 2016 at 3:27 PM
What is your contact number ?
You can call us for sales on + 91 80 2663 0624 and for Tech Support on  +91 76760 54321
Fri, 15 Jul, 2016 at 11:09 AM
What are the minimum system requirements for NetSim & NetSim license server?
NetSim Client (installs locally): a. Hardware – Processor: i3 equivalent or above, 2GM RAM  b. Operating system – Win 7 (SP1 or higher), Win 8 or Win 10 ...
Thu, 11 Jan, 2018 at 4:22 PM
Does NetSim support SDN?
No. As of NetSIm v9.1 we do not have support for simulation of Software Defined Networks (SDN)
Wed, 31 Aug, 2016 at 10:05 AM
What is your support policy for academic research customers ?
Our support policy is as follows: Software upgrades are provided via secure FTP with login and password Product support is through our helpdesk (https://...
Mon, 21 May, 2018 at 6:01 PM
Can the same config files be used across NetSim versions ?
Simulation config files in XML format is used to save the network (topology, devices, links, parameters, metrics etc) Configuration files created in a hi...
Fri, 19 May, 2017 at 11:15 AM
List of known issues in NetSim v10.2
User modified parameters will not reflect in newly dropped devices: After dropping nodes on the environment, modification of protocols/ global properties (...
Wed, 21 Mar, 2018 at 3:25 PM